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Accreditations

FAQ

What areas of the country do you cover?
Agincare's Live-in Care service currently covers England and Wales. We maintain a strong pool of trained and qualified carers who are able to travel at short notice. All of our care workers are managed from our Blandford office, though are supported by the infrastructure of Agincare's other services across England and Wales.

How long can I have care from you?
Agincare Live-in Care can be provided for as long as you need us. This varies from short respite breaks of a week, either as one off or at regular intervals throughout the year, through to permanent long term care.

What tasks will your care workers complete?
The tasks vary but for example, Live-in Care workers can support you with:

  • Household tasks e.g, housework, laundry, cooking, shopping, pet care
  • Companionship e.g, Conversation,reading
  • Errands e.g, collecting prescriptions or posting letters
  • Paper work e.g, letter writing or filling in forms
  • Socialising e.g, visiting friends
  • Assisting you at work or studies
  • Personal care e.g. Getting up, going to the toilet, bathing, washing, dressing, assisting with medication
  • Palliative care e.g helping someone remain in their own home through terminal illness.
  • Many other tasks can be carried out, please call us if you have any further questions.

How are your care workers recruited?
Agincare has a robust recruitment and selection process, which complies with all employment legislation as well as the current Care Standards Act 2000 and related statutory requirements. All our care workers receive full training and checks against the Criminal Records Bureau, the Protection of Vulnerable Adults (POVA) register and Protection of Children Act (POCA) list.

What will I be expected to provide?
The care worker will need their own room, bed and linen and somewhere to keep their clothes. You will also be expected to provide the resources for their meals following a 'normal' balanced diet. Any special dietary requirements or needs will be borne by the care worker.