Quality Assurance

Quality Assurance is overseen by the Agincare Group Quality Committee which includes representatives from Agincare Live-in Care. The Committee is chaired by Raina Summerson, who is the Group Deputy CEO and Director responsible for Health and Safety for Agincare Live-in Care Services. The Operations Executive, Linda Jacomb, is the representative of Agincare Live-in Care Services on this Committee. The Committee meets quarterly. Both Raina Summerson and Linda Jacomb are qualified social workers registered with the General Social Care Council.

In our 2008 client survey 92% of service users described the quality of care they received from their care worker as good or excellent.

Accreditations

Agincare Live-in Care is registered with the Care Quality Commission (CQC) and is a member of the UK Home Care association (UKHCA) and is ISO BS EN ISO 9001: 2008 registered. The Care Sector is highly regulated and the Company conforms to all statutory requirements.