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Our Live-in Care Recruitment Process

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Online application/Applying

Once you have read through the information on the website and decided that live-in care work is a job for you the next step is to upload you CV or resume here and send it to our recruitment team. This gives the recruitment team all of the information that they need to be able to give you a call to chat about the role. Once you have chatted with the team it is agreed that being a Agincare Live-in Care worker could be the job for you a time will be arranged for a telephone interview/face to face interview in one of our four locations. Sometimes we can interview you there and then to speed the process up.

Telephone/face to face interview

A time will be agreed for you to have either a telephone or face to face interview. This gives us the opportunity to ask you questions about your skills and experience and to find out more about the role of a live-in care worker. Our preference is to conduct the interview face to face as we think it is much better for us to meet in the first instance. If you are unable to attend an interview in one of our four locations don’t worry, we will do the interview over the phone. The interview will last between 20-30 minutes.

Induction training and selection course

Anyone who is successful through the interview will be invited to attend our training and selection course based at our Live-in Care training academy in Portland, Dorset. During the three day course you will be trained and assessed on many of the key aspects of the live-in care worker role. There are many opportunities to undertake practical tasks and ask questions throughout. This means that everyone who successfully completes this course is confident and trained, ready to go out to their first client, as soon as we receive references and DBS checks. Many of our care workers provide references and fast track their DBS before they attend this course so that they are able to work immediately. On going support and training is provided throughout every care worker’s career including refresher and specialist training.

Accommodation

For those of you who require accommodation whilst you are training we provide B&B style accommodation for your comfort. There is no charge for this. Lunch is provided on all days however you will be expected to provide your own evening meal. You will have opportunity to buy your evening meal at your hotel.

Dress code

Whilst on your training and assessment, please bear in mind that you should dress in an appropriate manner. No uniform is provided whilst you are in a placement so therefore we require you to dress in smart and practical attire. This should be reflected whilst you are at the training facility.

  • Hair - Must be worn in a tidy style and for frontline care workers, if long, must be tied back and off uniform collar.
  • Care workers’ fingernails must be clean, short and without nail varnish. Nail extensions and false nails must not be worn for infection control purposes.
  • If make-up and perfume are worn, they must be discrete.
  • Shoes - Frontline staff - black or navy, plain, with flat or low heeled and rubber soles, that are supportive to the foot and the surface of the shoe can be wiped clean of infection control and moving and handling purposes. Open toe shoes/flip flops should not be worn.
  • Jewellery - For infection control purposes, in frontline care work, only the following items of jewellery may be worn:
    • A wedding band with no stones
    • Watches must be pinned in pockets, or a fob watch may be worn
    • Tattoos should be covered where possible
  • Generally, hats must not be worn, however in order to meet religious requirements head covering may be worn. Examples include turbans, head scarves and skullcaps. Where they are part of a uniform they must be in plain colours appropriate to the uniform.
  • To ensure effective communication, clothing which covers the face is not permitted for any staff in contact with service users, carers or visitors, nor for staff in other roles where clear face to face communication is essential e.g. training. Staff in these areas who wish to wear a veil for religious reasons when they are not working e.g. during breaks, walking round the workplace etc may do so, however they must remove the veil for checking against their photo ID badge upon request.

Please note:-

  • No denim should be worn at any time.
  • Please ensure you bring comfortable clothing for a practical assessment on day 3.

Next Steps

If you have had an interview over the telephone and you are successful, one of our recruitment team will confirm to you in writing the date you are to attend our induction training and selection course. The letter will confirm what you are required to bring but just to be sure we have made a list for you so you don’t forget.

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